Resources
List of book recommendations:
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler
Crucial Confrontations: Tools for Resolving broken promises, violated expectations, and bad Behavior by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler(2004)
Strengths Based Leadership: Great Leaders, Teams, and Why People Follow by Tom Rath andBarry Conchie (Jan 6, 2009)
Emotional Intelligence 2.0 by Travis Bradberry, Jean Greaves and Patrick M. Lencioni (Jun 16, 2009)
Free Analysis